Shipping policy

SHIPPING POLICY

 

EFFECTIVE DATE: 20 JULY, 2024

 

1. GENERAL INFORMATION

 

ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY. IF AN ITEM IS NOT IN STOCK AT THE TIME YOU PLACE YOUR ORDER, WE WILL NOTIFY YOU AND REFUND YOU THE TOTAL AMOUNT OF YOUR ORDER USING THE ORIGINAL METHOD OF PAYMENT.

 

2. SHIPPING LOCATIONS

 

AAYLANS.COM SHIPS PRODUCTS DOMESTICALLY AND INTERNATIONALLY. PLEASE NOTE THAT WE DO NOT SHIP TO P.O. BOXES OR MILITARY ADDRESSES.

 

3. SHIPPING TIMES

 

ORDERS ARE PROCESSED AND SHIPPED ON BUSINESS DAYS ONLY (MONDAY THROUGH FRIDAY, EXCLUDING MAJOR HOLIDAYS). THE ESTIMATED DELIVERY TIME FOR YOUR ORDER DEPENDS ON YOUR LOCATION AND THE SHIPPING METHOD CHOSEN AT CHECKOUT. PLEASE NOTE THAT ESTIMATED DELIVERY TIMES ARE NOT GUARANTEED. DELAYS CAN OCCASIONALLY OCCUR.

 

4. SHIPPING RATES

 

SHIPPING RATES ARE CALCULATED BASED ON THE WEIGHT OF YOUR ORDER AND THE DELIVERY METHOD. TO FIND OUT HOW MUCH YOUR ORDER WILL COST, SIMPLY ADD THE ITEMS YOU WOULD LIKE TO PURCHASE TO YOUR CART AND PROCEED TO THE CHECKOUT PAGE. ONCE AT THE CHECKOUT SCREEN, SHIPPING CHARGES WILL BE DISPLAYED.

 

5. ORDER TRACKING

 

ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL WITH TRACKING INFORMATION. YOU CAN TRACK YOUR ORDER USING THE TRACKING NUMBER PROVIDED IN THE EMAIL.

 

6. INTERNATIONAL SHIPPING

 

WE OFFER INTERNATIONAL SHIPPING TO MOST COUNTRIES. PLEASE BE AWARE THAT INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO IMPORT TAXES, CUSTOMS DUTIES, AND FEES LEVIED BY THE DESTINATION COUNTRY. THE RECIPIENT OF AN INTERNATIONAL SHIPMENT MAY BE SUBJECT TO SUCH IMPORT TAXES, CUSTOMS DUTIES, AND FEES, WHICH ARE LEVIED ONCE A SHIPMENT REACHES THE RECIPIENT'S COUNTRY. ADDITIONAL CHARGES FOR CUSTOMS CLEARANCE MUST BE FULFILLED BY THE RECIPIENT; AAYLANS.COM HAS NO CONTROL OVER THESE CHARGES, NOR CAN WE PREDICT WHAT THEY MAY BE.

 

7. DELIVERY ISSUES

 

IF THERE IS ANY ISSUE WITH YOUR DELIVERY, SUCH AS A LOST OR DAMAGED PACKAGE, PLEASE CONTACT US AT info@aaylans.com WITHIN 7 DAYS OF THE ESTIMATED DELIVERY DATE. WE WILL WORK WITH THE CARRIER TO RESOLVE THE ISSUE AS QUICKLY AS POSSIBLE.

 

8. CHANGES TO THIS SHIPPING POLICY

 

WE MAY UPDATE THIS SHIPPING POLICY FROM TIME TO TIME IN ORDER TO REFLECT, FOR EXAMPLE, CHANGES TO OUR PRACTICES OR FOR OTHER OPERATIONAL, LEGAL, OR REGULATORY REASONS.

 

9. CONTACT US

 

IF YOU HAVE ANY QUESTIONS ABOUT THIS SHIPPING POLICY, PLEASE CONTACT US AT:

 

EMAIL: info@aaylans.com